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  #1  
Old 11-15-2013, 01:56 PM
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truckin2009 truckin2009 is offline
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Default Dodge 8.4/3 Nav lied to me

Okay feeling a little ripped off right about now. My 2014 loadstar edition came equipped with everything on it my Uconnect system is the 8.4A/3 so it was missing the nav so i paid the 500 bucks to have them download the software under the condition that it gives me everything my challenger had in it which is mainly the traffic updates and routing crap to get around it since here in DFW we have so many road closing and crap due to highway projects anyway long story short i pay for this crap and notice that when i use the navigation it doesn't have the traffic or capability to change routes based on traffic and specifically asked them before i paid the additional money to download the software and they said yes. I call siriusxm to ask whats up with traffic link and stuff and they say well you can't get it based on your ID from the radio i explained that the dealership did the software update and the guy said normally they send us a new id number with the software update i said well they didn't. anyway the guy bypasses the system and sends traffic link and crap to my unit and guess what still not working i am pissed called dodge and the guy that did the update will not return my call i have and the truck now 3 weeks really mad.
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Old 11-15-2013, 09:49 PM
goldfly727 goldfly727 is offline
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The heck with phone calls....I'd be standing on the floor of the dealership looking for the guy that told you it would work the way you asked.
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  #3  
Old 11-16-2013, 02:46 AM
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Default

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Originally Posted by goldfly727 View Post
The heck with phone calls....I'd be standing on the floor of the dealership looking for the guy that told you it would work the way you asked.
they called me back now they are saying its sirius thats the issue i called sirius back told them and they have done master resets and everything else still not working right going back to the dealership in the morning as my plates came in and while i am there will be speaking the service manager.
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Old 11-16-2013, 08:31 AM
Monster5601 Monster5601 is offline
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Originally Posted by truckin2009 View Post
they called me back now they are saying its sirius thats the issue i called sirius back told them and they have done master resets and everything else still not working right going back to the dealership in the morning as my plates came in and while i am there will be speaking the service manager.
Sounds like you are walking in to the finger pointing game. Good luck.
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  #5  
Old 11-16-2013, 08:45 AM
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Jstrickler84 Jstrickler84 is offline
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Originally Posted by truckin2009 View Post
they called me back now they are saying its sirius thats the issue i called sirius back told them and they have done master resets and everything else still not working right going back to the dealership in the morning as my plates came in and while i am there will be speaking the service manager.
If they tell you Sirius is the problem then I would have them call Sirius while you are there and figure it out. Don't let them send you away.
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