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  #511  
Old 10-09-2013, 07:46 PM
crabjoe crabjoe is offline
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Quote:
Originally Posted by mattp160 View Post
My truck got pushed back another week, estimated delivery is now 10/18/13. This is getting stupid, I have a $500 bonus cash that expires on 10/19/2013. I bet it will get pushed back even more and I won't get the $500 incentive.

I live in WI and the truck is on a rail car in Ohio. Wish my dealer could drive down there with a hauler and pick it up.
I know how you feel Matt.. I had a $500 incentive that expired at the end of September... It's like they're teasing people that have ordered... They send us these incentives that we can't use because they didn't deliver...

BTW, my truck got off loaded from the rail car, just after 3pm ET. I'm hoping they can get it on a carrier tomorrow and get it delivered.. I'd love to have my truck for the weekend...
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  #512  
Old 10-10-2013, 12:06 AM
mattp160 mattp160 is offline
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crabjoe,
Are you getting these updates from your dealer?
I called my dealer and let them know how I felt about this, he said he would contact his rep at CS to get things moving. I'm sure nothing will come of it since it's sitting in the shippers hands.
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  #513  
Old 10-10-2013, 12:23 AM
crabjoe crabjoe is offline
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Yup... My dealer is giving me the updates... If your sales rep isn't providing the info to you, just ask someone else there. Most all the sales reps have access to tracking info. Some just don't know how to access them. Oh... When I call the dealer, I just ask the front desk person to transfer me to the general manager or anyone that can give me a order status of my order. They usually transfer me to the fleet manager.
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  #514  
Old 10-10-2013, 02:22 PM
semlohde semlohde is offline
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I checked vots this morning and still in production scheduled 6 weeks now. Called CS and the girl told me there isn't an estimated ship date now. I told her it WAS sept 26th last week, guess they dropped the build. Called the GM of the dealership and he gave me the guy who ordered the truck. He said it still shows ship date sept 26 yet CS shows none, and it showed a delay last week but didn't know why - glad they jumped right on it!!! ISP is supposed to be involved and the dealer said that should have expedited it. NOT! So they'll give me a call back after they check into it. the more I don't want to check on it the more I do.. And the more it seems I should just keep the 13 I have. I get what, newer model with coil springs and a transmission that was factory installed. Sure had bad omens since I traded my 11 crew Laramie for this Laramie longhorn mega. Sure envy y'all who get yours though. Ya know, if they were even close at all with their guesstimates it wouldn't be so aggravating but it seems no one has any idea what's happening.
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  #515  
Old 10-10-2013, 02:49 PM
crabjoe crabjoe is offline
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semlohde,

I think when CS told you there was not estimated ship date, they were feeding you BS because the estimated date had passed.... Why do I think this, you ask? It's because it's happened to me... I get one rep that says it's not there, I call back and the next rep tells me "No new estimated date is there, and that it's still showing the old date that passed."

The info you get from Ram CS depends on the rep.. Some of those reps are just down right liars, or they don't have access to some systems that other reps have access to.

I had one rep give me the estimated delivery date to the dealer, but when I told her I was looking for the last scanned location, she tells me they can't give out estimated dates... I'm like what are you talking about? I asked for the last known location, not an estimated date or time ... you gave me an estimated date and then tell me you can't give out estimates... Sheesh!! Some of those reps are ______!
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  #516  
Old 10-10-2013, 05:07 PM
br636 br636 is offline
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Called my dealer today and I am at KZT status! He said it should be unloaded at the local yard on the 17 and once it is he can "flag" it for delivery to the dealership on the 18th.
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  #517  
Old 10-10-2013, 07:47 PM
crabjoe crabjoe is offline
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Quote:
Originally Posted by br636 View Post
Called my dealer today and I am at KZT status! He said it should be unloaded at the local yard on the 17 and once it is he can "flag" it for delivery to the dealership on the 18th.
This "Flag" thing is a new one on me.. AFAIK, they're all going to be delivered to the dealer. The speed depends on how many vehicles that need to be delivered to the area, where your dealer is located.. One might go toyour dealer, 2 to another, 1 to another, etc....

As for the "Flag" thing, I asked my dealer, a few days ago, about speeding up delivery to the dealer. I was told that they can't "speed" it up, but they can go pick it up. There is a catch to picking it up... They have to get their regional reps approval and take their gate card. He stated going though the process might take just as long, or longer, to get it out of the rail yard because the approval process.

Good Luck to you!!
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  #518  
Old 10-10-2013, 09:06 PM
mattp160 mattp160 is offline
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spoke with my dealership today, they told me if the truck arrives after the 19th they will still honor my $500 incentive. That is awesome, I can't say enough about how good this buying process has been through me. If anyone is in South Eastern Wisconsin, go to Lynch Chrysler in East Troy WI, Go see a guy named Dan Caudill.
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  #519  
Old 10-10-2013, 10:40 PM
crabjoe crabjoe is offline
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Quote:
Originally Posted by mattp160 View Post
spoke with my dealership today, they told me if the truck arrives after the 19th they will still honor my $500 incentive. That is awesome, I can't say enough about how good this buying process has been through me. If anyone is in South Eastern Wisconsin, go to Lynch Chrysler in East Troy WI, Go see a guy named Dan Caudill.
Sounds like they're dipping into their hold back further.... Glad to hear that the dealer is doing what they can.... It sux that the dealer has to eat it, when the offer is from Chrysler...
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  #520  
Old 10-10-2013, 11:23 PM
mattp160 mattp160 is offline
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Well hopefully the truck get's here on the 18th and I can pick it up on the 19th.
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