Someone please help me justify what my dealer charged me to activate the DRL's on my 2014 Dodge Ram 2500.....
Let me start with a little background first.
I had a service engine light come on about 2 weeks ago. Ran it into the dealer and they looked at it right away (great service). They told me it was a faulty thermostat and needed to order one and will call me when it arrived.
3 days later the thermostat arrived (more great service) and I took my truck in for repair. It took almost all day, but that was not unusual to me.
Then about a week after having the thermostat replaced, my low-coolant light came on. Also, my tire pressure monitoring system was throwing a faulty code for the second time this winter. Back to the dealer I went.
Prior to this second trip to the dealer for low coolant and TPMS error I had been surfing this forum and found where the DRL could be activated on my US 2014 Dodge Ram (http://www.ramforumz.com/showpost.ph...1&postcount=59
I explained to the service tech what the article had said about putting the truck in Canadian mode, selecting DRL on, and resetting back to US mode. I asked if they could try this as I like the DRL feature for safety. He said he would have the mechanic try.
Now, after all that background, here is where I need help justifying the rest of the story
The dealer called me and my truck was ready to be picked up. I got there and I was led to the cashier. Awaiting me was a bill for $74.95. I paid the bill and left (I mean, hey, I requested the service of having the DRL turned on so I figured I owed the money to do so. No body works for free and I wouldn't expect the mechanic to work for free). What was not on my bill, nor was I provided any additional paperwork for, was the warranty work that was performed for the other items. I also found that odd.
Now, after looking a little closer at the bill I began to get upset. I was charged for (1) full hour of labor. The bill was very clear and said "Put on the scanner and turned on lights". Labor Rate :A 74.95 Lbr Hr: 1.00
Now think about this for a minute. They had to plug the scanner in to reset the TPMS and it is possible that they had to use the scanner to reset the low-coolant light. It would seem that that is when they would have activated my DRL's.
Here is my question(s)...
Am I wrong to think that a full hour of labor is excessive?
Would a half-hour been more realistic?
Is this what other dealers would have charged?
Should I just relax or should I begin to search out another dealer?
I know that was a long story, but I wanted to be and sure to include as much detail as possible so other forum members can help me understand this.
And finally, I would not think it fair of me to include the dealers name in my post so I will not do so. What I will say is that this occured at a multi-line Mopar/Ford store in the Thumb area of Michigan. More specifically in the County seat of Huron County.
Please help me justify what my dealer charged me to activate the DRL's on my 2014 Dodge Ram 2500 (which by the way, is the most awesome truck that I have ever seen! Way to go Dodge with an increadible product!