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Old Today, 09:32 PM
BigHornJT BigHornJT is offline
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Default Oil Change issue

So I took my 2014 Ram 1500 5.7L Hemi to the shop to get my oil change and I told them that I wanted 5w-20 full synthetic but later as I was reviewing my service request, it noted that they put Mobil 1 10w-30 full synthetic in it. Is this going to be a major issue? My plan is to dump it tomorrow and put 5w-20 and a fresh filter on it to be safe. I guess trying to save time and getting it done while I was at work didn't pay off in the long run. Thanks in advance.
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Old Today, 09:47 PM
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It should not be a major issue, you may get an message related to the oil. But I would go back to the shop, show them the mistake and expect they drain the oil and refill with correct weight. Either that or get them to reimburse you and do it yourself. In any case I would be inclined to get it done sooner rather than later.
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Old Today, 09:49 PM
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Take it back and tell them to put the oil in that you told them too. You should run the 5w 20 in the hemi. It says what oil it uses right on the oil cap.
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Old Today, 09:54 PM
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Yea it blew my mind when I saw 10w-30 on the service slip. At first I didn't think it was a big deal because thats what I ran in all of my GM vehicles but after reading through the forums and the manual I suppose this could cause an issue with my warranty if I let it run in it for a while provided the engine started having issues.
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Old Today, 10:02 PM
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Who did the oil change?
If it were me, I would make em dump it and do it right. They put in a higher viscosity oil- whether or not it will have advers effects, I don't know. It is thicker oil than is called for, which may cause more wear during startup.

My '14 just had the motor replaced, I'm sure if they found that I had oil other than the specified oil put in, they would fight a warranty claim. ( I only had 900 miles, so oil change was a non-issue) I have my oil changed at the dealer to avoid any issues- that and it's only $24.
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Old Today, 11:19 PM
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The only issue it will cause is with the functioning of MDS. I'd probably dump and refill just to be safe but it won't do any permanent mechanical damage.

This is why I do my own oil changes. I often wonder what's really in those bulk barrels. Probably the cheapest crap they can find. It's probably all one weight and they just tell customers it's whatever they asked for. I bet those white box oil filters are $0.75 each from some no name Chinese factory.
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