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  #1  
Old 05-23-2014, 01:28 PM
CTLABARGE CTLABARGE is offline
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Default Wrong Gears

So I have been reading all the forums about people having the wrong gears and I thought no way that could happen to me..... Well crawled under the truck few days ago and yup gears dont match me window sticker..... Called mopar and they said they will call me back in a few days since a regional manager has to be contacted..... Perfect world I would love to squeeze enough cash out of them for some powersteps...
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Old 05-23-2014, 09:07 PM
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hydrex hydrex is offline
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Keep pressure on them, squeaky wheel gets the powersteps, hehe.
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Old 05-24-2014, 08:50 PM
Pit.Stop Pit.Stop is offline
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Quote:
Originally Posted by CTLABARGE View Post
So I have been reading all the forums about people having the wrong gears and I thought no way that could happen to me..... Well crawled under the truck few days ago and yup gears dont match me window sticker..... Called mopar and they said they will call me back in a few days since a regional manager has to be contacted..... Perfect world I would love to squeeze enough cash out of them for some powersteps...
What gears were you supposed to have and what did you get?
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Old 05-27-2014, 10:15 AM
CTLABARGE CTLABARGE is offline
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Supposed to have 3.21 but the truck has 3.55 . I'm going to follow back up with them today again.
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Old 05-27-2014, 10:29 AM
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Quote:
Originally Posted by CTLABARGE View Post
Supposed to have 3.21 but the truck has 3.55 . I'm going to follow back up with them today again.
I wish my gears where wrong that way.
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Old 05-27-2014, 11:56 AM
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Quote:
Originally Posted by CTLABARGE View Post
Supposed to have 3.21 but the truck has 3.55 . I'm going to follow back up with them today again.
lol, usually its the other way around.
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Old 05-27-2014, 04:01 PM
Rygi Rygi is offline
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OP are you saying you'd rather have 3.21 gears? If so I sure hope you have the 8 speed's lower 1st gear.
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Old 05-28-2014, 03:23 PM
sfstever sfstever is offline
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I had the same issue but had the 3.21 but should of had the 3.55 gears. Pushed and kept saying NO to all their proposed settlements. After about a month of back and forth they decided to swap out the gears. It's funny that I asked for like lifetime bumper to bumper warranty which would have ended up costing them probably less, but they went ahead and replaced the gears. The problem with that they have to switch out the entire front and rear axles. After talking to the dealership that did the install I asked what the total would have been if I did it my self....they said with parts and labor...about 7-8k. Anyhow keep the pressure on them and they will budge. Remember you have them by the balls and not the other way around.
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Old 05-28-2014, 05:05 PM
CTLABARGE CTLABARGE is offline
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I am still waiting for a call back from the "Regional Manager" ... I call everyday asking for a update and they just tell me they are looking into this still and the regional manager should be calling me soon....
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Old 05-30-2014, 05:58 AM
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When RAM first introduced the eight speed transmission (March, 2013), there was a short time window before the window sticker caught up. With the six speed transmission the standard rear axle ratio published on the window sticker was 3:55, if the option section listed a rear axle ratio, this overrode the standard section.

The eight speed transmission came standard with 3:21 ratio and just after eight speed transmission introduction, there were a few weeks of production before the window sticker reflected the standard rear axle ratio.

When Chrysler caugth the error, they issed a stop sale to dealers until a supplimental window sticker could be applied to the affect vehicles. Some of us (me included) bought our truck in this small time window. Those of us that bought, received notification from Chrysler in the fall of 2013.

In the states, a window sticker is a sales contract and Chrysler had to make it right with owners. Settlements were based on your knowledge of the law and skills of negotiation but I believe everyone was offered either $750 Mopar parts, or extended warranty, or gear swap.
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