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  #1  
Old 05-08-2012, 11:08 AM
precisionsc54 precisionsc54 is offline
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Default Rimzone online poor customer service.

Paid for my wheel and tire package via paypal on 5/1/12. Moto Metal 961's with 35" Toyo MT's. Was told to contact them on 5/7/12 for tracking. Contacted them yesterday and was told they would be going out. Called today since I had not received any tracking info and they still havent shipped. Now they claim they will be shipped today. Sounds like a broken record. Sorry for the rant but when I drop $2500 I want to know whats going on with the product. Told them from the start I needed the wheels by the 11th and was told wouldnt be a problem. Had to vent
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Old 05-08-2012, 12:49 PM
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Darn, I never did business with them! Probably wont attempt to do so either. Sorry for your experience ><
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Old 05-08-2012, 01:15 PM
wvcoolvinilla wvcoolvinilla is offline
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that ain't good brother... stay on them...
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Old 05-08-2012, 03:28 PM
precisionsc54 precisionsc54 is offline
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$2500 is alot of cash to just about anyone. Not easy to come up with nowadays. They act like there doing me a favor on the phone. UGHH
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Old 05-08-2012, 03:57 PM
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Quote:
Originally Posted by precisionsc54 View Post
$2500 is alot of cash to just about anyone. Not easy to come up with nowadays. They act like there doing me a favor on the phone. UGHH

Yea no kiddin' if I dropped $2500 on them I'd wanna know where my stuff was also. Good luck
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Old 10-23-2013, 12:27 AM
Cramer573 Cramer573 is offline
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Quote:
Originally Posted by precisionsc54 View Post
Paid for my wheel and tire package via paypal on 5/1/12. Moto Metal 961's with 35" Toyo MT's. Was told to contact them on 5/7/12 for tracking. Contacted them yesterday and was told they would be going out. Called today since I had not received any tracking info and they still havent shipped. Now they claim they will be shipped today. Sounds like a broken record. Sorry for the rant but when I drop $2500 I want to know whats going on with the product. Told them from the start I needed the wheels by the 11th and was told wouldnt be a problem. Had to vent
I just ordered from them, been 15 days and still not shipped
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Old 10-23-2013, 07:54 AM
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gonefishin776 gonefishin776 is offline
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that sucks to hear. I had a great experience with them. A sales rep even called me to discuss offset to make sure I was getting the right stuff before he sent it all out.

it did take awhile to ship, but not anything longer than they said it would. it was like 2 weeks I think.
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Old 10-23-2013, 12:46 PM
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Hopefully they will get it straight. This is the first bad thing I have ever heard about them so I'm sure it will all work out.
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