6in RCX (SKU: 324S)
FUEL KRANK 20x10 Deep Lip
35x12.5r20 Federal Couragia M/T
I do have a complaint; and I'm wondering if anyone else had to deal with this. Less than two months after the install, the Drivers Knuckle and Passenger Knuckle are both rusting heavily.
The problem I have here is (1) If the warranty department sends me new parts, it's going to take hours to do the switch, and (2) If they don't send new parts I have to figure out what I can brush on the knuckles that won't affect the rubber on the ball joints.
The installation instructions for this kit (You can download it right from their website) shows pictures of them installing aluminum knuckles. For $1400 (without shipping costs) you would think we could get either aluminum knuckles or knuckles that have been painted in a way that they won't rust.
Guys like us hate rust, and RCX should now that. I sent RCX a message and we'll see what happens.
Edit: First response just came. What a joke:
My response:
"Factory Knuckes DO NOT do the same thing if kept clean. They certainly do not rust after two months. Even if the factory knuckles did rust, it would not be visable because the wheels cover the knuckle. With your lift, the knuckles are the most visable part on the kit. This is the 4th truck I've owned and the first spot of visable rust I've ever had is on two of your parts.
The installation instructions for this kit (as downloaded from your website:
http://www.roughcountry.com/install/92132400.pdf) shows pictures of your team installing aluminum knuckles. For $1400 (without shipping costs) you would think we could get either those same aluminum knuckles or knuckles that have been painted in a way that they won't rust.
"Factory knuckles do the same thing. This will cause any weakness or damage to the part." is not an acceptable answer.
See the attached images."