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-   Custom Chassis - Drive Line - Suspension - Wheels and Tires - LIFTING - Dodge Ram 4x4, 2x4 (http://www.ramforumz.com/forumdisplay.php?f=14)
-   -   Rimzone online poor customer service. (http://www.ramforumz.com/showthread.php?t=112235)

precisionsc54 05-08-2012 12:08 PM

Rimzone online poor customer service.
 
Paid for my wheel and tire package via paypal on 5/1/12. Moto Metal 961's with 35" Toyo MT's. Was told to contact them on 5/7/12 for tracking. Contacted them yesterday and was told they would be going out. Called today since I had not received any tracking info and they still havent shipped. Now they claim they will be shipped today. Sounds like a broken record. Sorry for the rant but when I drop $2500 I want to know whats going on with the product. Told them from the start I needed the wheels by the 11th and was told wouldnt be a problem. Had to vent:doh:

Ace-- 05-08-2012 01:49 PM

Darn, I never did business with them! Probably wont attempt to do so either. Sorry for your experience ><

wvcoolvinilla 05-08-2012 02:15 PM

that ain't good brother... stay on them...

precisionsc54 05-08-2012 04:28 PM

$2500 is alot of cash to just about anyone. Not easy to come up with nowadays. They act like there doing me a favor on the phone. UGHH

Hemi1536 05-08-2012 04:57 PM

Quote:

Originally Posted by precisionsc54 (Post 794685)
$2500 is alot of cash to just about anyone. Not easy to come up with nowadays. They act like there doing me a favor on the phone. UGHH


Yea no kiddin' if I dropped $2500 on them I'd wanna know where my stuff was also. Good luck

Cramer573 10-23-2013 01:27 AM

Quote:

Originally Posted by precisionsc54 (Post 794510)
Paid for my wheel and tire package via paypal on 5/1/12. Moto Metal 961's with 35" Toyo MT's. Was told to contact them on 5/7/12 for tracking. Contacted them yesterday and was told they would be going out. Called today since I had not received any tracking info and they still havent shipped. Now they claim they will be shipped today. Sounds like a broken record. Sorry for the rant but when I drop $2500 I want to know whats going on with the product. Told them from the start I needed the wheels by the 11th and was told wouldnt be a problem. Had to vent:doh:

I just ordered from them, been 15 days and still not shipped

gonefishin776 10-23-2013 08:54 AM

that sucks to hear. I had a great experience with them. A sales rep even called me to discuss offset to make sure I was getting the right stuff before he sent it all out.

it did take awhile to ship, but not anything longer than they said it would. it was like 2 weeks I think.

Wandell 10-23-2013 01:46 PM

Hopefully they will get it straight. This is the first bad thing I have ever heard about them so I'm sure it will all work out.


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